Services and Fees

Services

We are currently providing teletherapy to Central Indiana and beyond. While we do love in-person therapy, we have found that telehealth is as effective as in-person for most clients, and even has some added benefits! Some benefits noted include:

  • increased flexibility in scheduling for providers and clients, and thus more consistent ability to meet

  • reduced travel time and extraneous expenses like gas

  • an ability to experience emotions in a new way in your own space, which allows you to more smoothly transfer therapeutic work from session to daily life

Fee Schedule

Payment is due at the time of service using your credit card on file unless otherwise approved. We require a valid, non-expired, working credit card to remain on file at all times regardless of insurance status. 

Our fee schedule is reviewed on an annual basis. If our fees are expected to change, we will provide a notice to you. Additionally, lower rates may be available if financial need is demonstrated, and if reduced-fee slots are currently available.

Current Fees for a Licensed Psychologist/Health Service Provider of Psychology:

  • Initial Diagnostic Appointment: $225

  • 55-minute therapy session (standard, individuals and couples): $180

  • 45-minute therapy session: $180

Health Insurance

We currently are an out-of-network provider, meaning that we do not directly accept insurance. However, we are more than happy to provide a monthly Superbill which can be directly submitted to insurance companies for reimbursement.

  • What is a Superbill?

    • A superbill is a billing statement which has the information the insurance company requires to pay for medical services, including: the psychotherapy provider, the service code for services received, dates of treatment, and a diagnostic code. Most often, criteria for a mental health diagnosis must be met for the insurance company to consider services medically necessary. If criteria are not met, services may or may not be covered by insurance.

  • How do I know if services will be reimbursed by my insurance company?

    • You can contact your insurance company directly and ask if Individual Psychotherapy or Family Psychotherapy is a covered service with your insurance plan. If yes, ask specifically if you can be reimbursed for services received from an out-of-network provider, and what the specific reimbursement schedule is. For instance, some insurance companies will reimburse 100% of our session fee, others may reimburse 80%, and others still may reimburse 0% until the deductible is met, then they will reimburse 100%.

  • How do I submit a Superbill?

    • Your insurance provider should have a spot on their website to submit Superbills or other documentation that covered services were received. Otherwise, please call the customer service center for your insurance and inquire about submitting Superbills.

Good Faith Estimate & Surprise Billing Protection

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. To learn more about the Patient-Provider Dispute Resolution (PPDR) process, please review this document.

  • Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (317) 747-0574.

If you would like to learn more about surprise billing protection, please review the following document: Disclosure Notice Regarding Patient Protections Against Surprise Billing. 

Payment

All major credit cards, including FSA/HSA account cards, are accepted for payment. If you are primarily using an FSA/HSA for payment, you will also be required to keep a secondary, backup credit card on file.

Cancellation Policy

If you do not show up for your scheduled therapy appointment, and you have not notified the office at least 24 hours in advance, you will be required to pay the cancellation fee.

Once a therapy appointment hour is scheduled, you will be responsible for paying for it unless you provide 24-hours advance notice of cancellation. If you are able to to reschedule the appointment within the same week, you will not be charged for your missed appointment.

  • The first late cancellation/missed session within one calendar year is not charged, given a variety of circumstances can occur.

  • The second and subsequent late cancellation/missed sessions within a calendar year are charged the full price of the service.

Please refer to the Office Policies for more information.